SMS Terms

Effective date: October 26, 2026

Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for help.

1. Program description

The Ringback Crew Missed-Call Assistant sends text messages to people who call or text a business we support (or our demonstration line) and do not reach someone live. Messages respond to your inquiry, ask a few questions about the service you need, help schedule an appointment, and alert the business if your request is urgent.

For businesses we support, we may also send a short follow-up to customers who previously requested an estimate from that business, to ask whether they still need the work.

2. How you opt in

• By calling: when you call a supported business (or our demo line) and the call is not answered, you may receive a text reply to the number you called from, in response to your call.
• By texting: when you send a text message to a supported business number, you consent to receive replies about your inquiry.
• By requesting an estimate: when you gave a supported business your phone number to request an estimate or service, that business may text you about that request.

Consent to receive text messages is not a condition of any purchase.

3. Message frequency

Message frequency varies depending on your conversation. Estimate follow-ups are limited to a small number of messages (no more than three without a reply).

4. Cost

Message and data rates may apply, depending on your mobile plan. We do not charge you for text messages.

5. How to opt out

Reply STOP to any message to stop receiving texts from that number. You can also reply END, CANCEL, UNSUBSCRIBE, or QUIT. You will receive one message confirming you have been unsubscribed, and no further messages after that. To start receiving messages again, reply START.

6. Help

Reply HELP to any message for help.

7. Automated messages

Some messages are written by an automated virtual assistant. If you ask whether you are talking to a person, you will be told it is a virtual assistant, and you can ask to have a person contact you.

8. Carriers

Mobile carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. carriers; service may not be available on all carriers.

9. Privacy

We use your information as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

10. Changes

We may update these terms. The effective date at the top shows when they last changed.

11. Contact

Ringback Crew. For help, reply HELP to any message.